Privacy Policy

1. Introduction

702 AI Services ("Company," "we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (702aiservices.com) and use our AI automation services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

2.1 Information You Provide Directly

2.2 Information Collected Automatically

3. How We Use Your Information

We use collected information for the following purposes:

3.1 Service Delivery

• Setting up and maintaining your account
• Providing, configuring, and customizing your AI automation Services
• Integrating your systems with third-party platforms
• Delivering design, branding, website, and advertising services
• Processing payments and sending billing information
• Providing customer support and responding to inquiries

3.2 Communication

• Sending transaction confirmations, receipts, and invoices via email
• Notifying you of Service updates, maintenance, or changes
• Responding to your questions and requests
• Sending important notices regarding your account or Services
• All email communications are sent to the primary email address on file

3.3 Business Operations

• Conducting free audits and business assessments
• Improving our Services based on user feedback
• Analyzing Service usage to optimize performance
• Creating aggregated, anonymized reports on industry trends

3.4 Legal and Safety

• Complying with applicable laws and regulations
• Enforcing our Terms of Service and other agreements
• Protecting against fraud, abuse, and illegal activity
• Defending against legal claims

3.5 Marketing (with consent)

• Sending informational emails about new Services or features
• You may opt out of marketing emails at any time
• We will not sell your information to third parties for marketing purposes

4. Third-Party Services and Data Sharing

4.1 Payment Processing

Stripe processes all payments. We share necessary payment information (name, email, billing address, payment method) with Stripe to process your transactions. Stripe maintains its own privacy policy and security standards. View Stripe's Privacy Policy at stripe.com/privacy.

4.2 Email and Communication Platforms

We use email services to send confirmations, receipts, and support communications to support@702aiservices.com. Email providers may process your email address and message content. These services maintain their own privacy and security standards.

4.3 Website Hosting

Our website is hosted on a VPS (Virtual Private Server). Your information is stored on our hosting infrastructure. Our hosting provider may access information only to the extent necessary to provide hosting services and support.

4.4 Analytics

We use Google Analytics to understand website traffic and user behavior. Google Analytics may collect limited information about your visit. View Google's Privacy Policy at policies.google.com/privacy.

4.5 Third-Party Integrations

When you use our Services, we integrate with platforms you choose (CRM systems, advertising platforms, email providers, etc.). You provide credentials and data for these integrations. We only access and use data necessary to deliver Services. Each third-party platform has its own privacy policy—you are responsible for reviewing their terms.

4.6 Business Partners

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted partners only as necessary to deliver Services (for example, a hosting provider), and only under confidentiality agreements.

4.7 Legal Obligations

We may disclose your information if required by law, court order, subpoena, or government request. We will provide notice when possible, unless legally prohibited.

5. Data Retention

5.1 Active Accounts

While your account is active, we retain all information necessary to provide Services, including payment records, project files, and communication history.

5.2 Closed Accounts

Upon account cancellation or termination:

• We retain billing and transaction records as required by law (typically 7 years for tax purposes)
• You may request deletion of non-essential personal information
• Project files and deliverables are yours to manage; we may retain copies for backup purposes
• We delete or anonymize marketing data within 30 days

5.3 Backup Data

For security and disaster recovery, we maintain backups of your data. Backups are deleted according to our standard retention schedule, typically within 90 days.

5.4 Communication Records

Email communications and support tickets are retained for 2 years to provide historical context for support issues and to resolve disputes.

6. Your Privacy Rights and Choices

6.1 Access

You have the right to request access to personal information we hold about you. Email support@702aiservices.com with your request, and we will provide your information within 30 days.

6.2 Correction

You may request corrections to inaccurate personal information. We will update your account records promptly.

6.3 Deletion

You have the right to request deletion of your personal information (except information we are legally required to retain). After your request:

• We will delete your information within 30 days, where feasible
• We will retain records necessary for legal compliance (tax records, dispute resolution, etc.)
• Deletion does not apply to aggregated or anonymized data

6.4 Opt-Out

You may opt out of marketing communications by:

• Clicking the unsubscribe link in any marketing email
• Emailing support@702aiservices.com with your request
• We will honor opt-out requests within 10 days

6.5 Withdrawing Consent

If we rely on your consent to process information, you may withdraw that consent at any time by contacting us.

6.6 Do Not Track

Some browsers include a "Do Not Track" feature. Our website does not currently respond to DNT signals, but you may disable cookies through your browser settings.

7. Data Security

7.1 Security Measures

We implement industry-standard security measures to protect your information:

• Secure, encrypted connections (HTTPS/SSL) for all web traffic
• Stripe's PCI-DSS compliant payment processing (payment card data is not stored by us)
• Restricted access to personal information (only employees who need access for their job)
• Regular security monitoring and updates
• Secure backup systems

7.2 Limitations

While we implement strong security, no system is completely risk-free. We cannot guarantee absolute security of your information.

7.3 Your Responsibility

You are responsible for maintaining the confidentiality of your account credentials and passwords. If you believe your account has been compromised, contact us immediately at support@702aiservices.com.

8. International Users and GDPR/CCPA Compliance

8.1 GDPR (General Data Protection Regulation - EU Users)

If you are located in the European Union or UK, your information is protected under GDPR. You have rights including:

• Access: Request a copy of your personal data
• Correction: Request corrections to inaccurate data
• Deletion: Request deletion (right to be forgotten)
• Portability: Request your data in a portable format
• Objection: Object to processing of your data
• Withdrawal of Consent: Withdraw consent at any time

To exercise GDPR rights, contact support@702aiservices.com with your request and verification of identity. We will respond within 30 days.

8.2 CCPA (California Consumer Privacy Act - California Residents)

If you are a California resident, you have rights including:

• Know: Request what personal information we collect and how it's used
• Delete: Request deletion of your personal information (with exceptions)
• Opt-Out: Opt out of the sale or sharing of your information (we do not sell your information)
• Non-Discrimination: We do not discriminate against you for exercising your rights

To exercise CCPA rights, contact support@702aiservices.com.

8.3 Data Processing

Our Services are operated in the United States. If you are outside the US, your information will be transferred to and processed in the US. By using our Services, you consent to this transfer. US data protection laws may differ from those in your country.

9. Cookies

9.1 How We Use Cookies

We use cookies for:

• Session Management: Keeping you logged in during your visit
• Preferences: Remembering your settings and choices
• Analytics: Understanding how visitors use our website
• Security: Preventing fraudulent activity

9.2 Types of Cookies

• Essential Cookies: Required for basic website functionality (cannot be disabled)
• Analytics Cookies: Track usage patterns (can be disabled; see 9.4 below)
• Preference Cookies: Remember your choices (can be disabled)

9.3 Third-Party Cookies

Google Analytics may set cookies for tracking. You can disable these through Google's opt-out browser extension.

9.4 Managing Cookies

Most browsers allow you to:

• View and delete cookies
• Block all cookies or specific cookies
• Receive alerts when cookies are set

Disabling essential cookies may affect your ability to use certain features of our website.

10. Children's Privacy

Our Services are not intended for children under 13. We do not knowingly collect information from children under 13. If we learn we have collected information from a child under 13, we will delete it promptly. If you believe we have collected information from a child, contact support@702aiservices.com.

11. Third-Party Links

Our website may contain links to third-party websites and services. This Privacy Policy applies only to our Services. We are not responsible for the privacy practices of third-party sites. Please review their privacy policies before providing information.

12. Changes to This Privacy Policy

We may modify this Privacy Policy at any time. Material changes will be announced via email or prominent notice on our website. Your continued use of our Services after changes become effective constitutes acceptance of the updated Privacy Policy.

13. Contact Information

For questions about this Privacy Policy, to request access to your information, to withdraw consent, or to exercise your privacy rights, contact:

We will respond to privacy inquiries within 30 days.

14. Complaint Rights

If you believe your privacy rights have been violated, you may:

• Contact us at support@702aiservices.com to resolve the issue
• File a complaint with your local data protection authority (for GDPR/CCPA compliance)