Terms of Service

1. Introduction and Acceptance

Welcome to 702 AI Services ("Company," "we," "us," "our"). These Terms of Service ("Terms") govern your use of our website (702aiservices.com) and the services we provide, including AI automation systems, chatbots, phone answering services, lead capture systems, CRM setup, website design, branding, advertising setup, and automation workflows ("Services").

By accessing our website or purchasing any Service, you agree to be bound by these Terms. If you do not agree to any part of these Terms, please do not use our Services.

2. Services Description

702 AI Services provides AI-powered business automation solutions designed to streamline operations for local businesses. Our Services include:

• AI Chatbots and Automation Systems - Automated customer communication and response systems
• Phone Answering Services - AI-powered call handling and routing
• Lead Capture and Management - Automated systems to capture and organize customer inquiries
• CRM Setup and Integration - Customer relationship management system configuration
• Website Design and Development - Custom website creation and optimization
• Branding Services - Logo design, brand identity, and visual guidelines
• Advertising Setup - Google Ads, Facebook Ads, and other platform configuration
• Automation Workflows - Custom workflow automation tailored to your business
• Free Audits - Complimentary assessment of your current business processes

Service scope, deliverables, and timelines are outlined in your specific service agreement or proposal. We will work with you to customize Services to meet your business needs.

3. Pricing and Payment Terms

3.1 Pricing Structure

We offer Services through two primary models:

3.2 Payment Processing and Merchant of Record

Payments are processed by Polar Software Inc., which acts as the Merchant of Record for all purchases. This means Polar is the seller of record for the transaction: it collects payment, issues your receipt and invoice, and is responsible for calculating, collecting, and remitting any applicable sales tax, VAT, or GST. “Polar” may therefore appear on your bank or card statement rather than 702 AI Services. By purchasing Services, you authorize this charge and agree to Polar's buyer terms in addition to these Terms.

3.3 Billing Practices

• Monthly subscriptions renew automatically on the same date each month unless cancelled
• We will send payment confirmations and receipts to your email address on file
• Invoices, receipts, and transaction history are available through the Polar customer portal linked in your confirmation email
• All prices are in USD unless otherwise specified
• Applicable sales tax, VAT, or GST is calculated and collected at checkout based on your location, and is included in the total you are shown before you pay

3.4 Failed Payments

If a payment fails, we will attempt to retry it for a reasonable period. If payment cannot be collected, we may suspend your Services until payment is received. Repeated failed payments may result in cancellation of your account.

3.5 Online Courses — All Sales Final

Our online courses are digital products delivered instantly. Purchasing a course grants you immediate, permanent access to its paid lessons. All course sales are final and we do not offer refunds.

Because access is granted the moment payment completes, you are asked to confirm at checkout that you want immediate access and that you understand the purchase is non-refundable. Where you have a statutory right to withdraw from a distance purchase — such as the 14-day right available to consumers in the EU and UK — that confirmation constitutes your express request for immediate performance and your acknowledgement that the right of withdrawal is lost once access begins.

Evaluate the course before you buy. Every course includes a free Foundation module — several complete lessons, in full, with no payment and no account required. It is the same material, written the same way, and it exists so you can judge whether the paid modules are worth it to you. We encourage you to read it first.

One exception is outside our control: as Merchant of Record, Polar reserves the right to issue a refund at its own discretion within 60 days of purchase, for example to resolve a payment dispute. Where Polar issues such a refund, your access to the course is revoked.

4. Free Audits

We offer complimentary business audits to prospective and existing clients. Free audits are provided "as-is" without warranty. Audit recommendations are suggestions only and do not obligate you to purchase Services. Audit findings remain our intellectual property unless you engage us for paid Services, in which case audit work may be incorporated into your project.

5. Cancellation and Termination

5.1 No Long-Term Contracts

You are not locked into any long-term contract. You may cancel your Services at any time.

5.2 Cancellation Process

To cancel a monthly subscription or ongoing Services:

1. Email support@702aiservices.com with your cancellation request
2. Include your account details or company name
3. Specify your desired cancellation date

Cancellation requests are processed within 2 business days.

5.3 Cancellation Effective Date

• Cancellations are effective at the end of your current billing cycle unless you request immediate cancellation
• Immediate cancellations result in forfeiture of any remaining subscription time for that billing period (no refunds for partial months used)
• One-time setup services cannot be cancelled after work has begun

5.4 Data and Access

Upon cancellation:

• You retain all rights to work we created for you
• We will provide you with all your data and documentation
• Access to our platforms and Services will be disabled
• Some integrations may require separate cancellation with third parties

5.5 Our Right to Terminate

We reserve the right to terminate or suspend your Services if:

• You violate these Terms or applicable laws
• You use Services for illegal or harmful purposes
• You engage in fraudulent or abusive behavior
• Payment cannot be collected despite good faith attempts
• Termination is required by law

We will provide notice whenever possible before terminating your account, except in cases of serious or repeated violations.

6. Client Responsibilities

You agree to:

• Provide accurate information and necessary access credentials for Services to function
• Grant us permission to integrate with your existing platforms and accounts
• Respond promptly to our requests for feedback, approvals, and clarifications
• Maintain confidentiality of login credentials and API keys we provide
• Use Services only for lawful purposes and in compliance with all applicable laws
• Not reverse-engineer, copy, or create derivative works from our proprietary systems
• Notify us immediately of any security breaches or unauthorized access

7. Intellectual Property Ownership

7.1 Work Product

All work created specifically for you under paid Services—including custom code, designs, automation workflows, website designs, and branding materials—becomes your intellectual property upon full payment. You own the deliverables and may use them as you wish.

7.2 Pre-Built Systems and Tools

Our pre-built AI systems, chatbot templates, platform infrastructure, and proprietary tools remain our intellectual property. You receive a license to use these tools as part of your Services, but may not resell, redistribute, or claim ownership of them.

7.3 Free Audit Materials

Recommendations and findings from free audits remain our intellectual property unless you purchase Services, in which case they may be incorporated into your project work.

8. Limitations of Liability and Disclaimers

8.1 Services Provided "As-Is"

Our Services are provided "as-is" without warranties of any kind, whether express or implied. We make no guarantee that:

• Services will be error-free or uninterrupted
• Services will meet all your business needs
• AI systems will perform at any particular accuracy or speed
• Integrations with third-party platforms will work flawlessly
• Results will match your expectations

8.2 Third-Party Services

We are not responsible for:

• Outages or failures of third-party platforms (Polar, email services, hosting providers, etc.)
• Accuracy or reliability of data from integrations
• Changes to third-party services beyond our control
• Security breaches at third-party providers

8.3 Limitation of Damages

To the maximum extent permitted by law, our total liability for any claim arising from your use of Services shall not exceed the total amount you paid us in the 12 months preceding the claim. In no event shall we be liable for indirect, incidental, consequential, or punitive damages.

8.4 Business Results Disclaimer

We do not guarantee any specific business results, revenue increases, lead generation numbers, or customer acquisition from our Services. Results depend on many factors beyond our control, including market conditions, your industry, implementation quality, and ongoing management.

9. Dispute Resolution

9.1 Informal Resolution

Before pursuing legal action, we encourage you to contact us at support@702aiservices.com to resolve disputes informally.

9.2 Governing Law

These Terms are governed by the laws of Nevada, without regard to conflict of law principles.

9.3 Arbitration

Any legal dispute arising from these Terms or your use of our Services shall be resolved through binding arbitration administered by JAMS, rather than in court. Both parties agree to arbitration and waive the right to a jury trial. Arbitration shall be conducted in Las Vegas, Nevada. Each party bears its own attorney's fees and costs, except as awarded by the arbitrator.

9.4 Exception

Either party may seek injunctive relief in court for intellectual property violations or breaches of confidentiality.

10. Modifications to Terms and Services

10.1 Changes to These Terms

We may modify these Terms at any time. Material changes will be announced via email at least 30 days in advance. Your continued use of Services after changes become effective constitutes acceptance of the new Terms.

10.2 Changes to Services

We may modify, suspend, or discontinue Services with reasonable notice. If changes significantly diminish the value of Services you've paid for, we will offer you the option to cancel without penalty.

11. Indemnification

You agree to indemnify, defend, and hold harmless 702 AI Services and its officers, directors, employees, and agents from any claims, damages, losses, and expenses arising from:

• Your use of Services in violation of these Terms
• Your violation of applicable laws
• Your infringement of third-party intellectual property rights
• Content or data you provide that violates third-party rights

12. Confidentiality

Both parties agree to maintain the confidentiality of proprietary information disclosed during our business relationship. This does not apply to information that is publicly available, independently developed, or required to be disclosed by law.

13. Contact Information

For questions about these Terms, to request cancellation, or to report issues, contact us at:

14. Severability

If any provision of these Terms is found to be unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in effect.

15. Entire Agreement

These Terms, along with any specific service agreements or proposals, constitute the entire agreement between you and 702 AI Services regarding your use of our Services and supersede all prior negotiations and agreements.